Support
Context Help
If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will appear. It includes comprehensive information about all the operations that you can perform on the given page. Each popup appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a vast library of tutorial videos describing how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't find the solution you need, explore our comprehensive Frequently Asked Questions section, which includes questions asked by real persons and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of customer service technicians available 24-7 and eager to assist you with any problem. Each trouble ticket you send will be answered in less than 60 minutes (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get your question answered.