Despite the fact that this is not the mainfactor to help you identify a dependable shared hosting provider from a bad one or a reseller from an actual provider, having the option to call and talk with a live person is an indicator that you aren't using the services of a one-person company and that you will be able to get in touch with someone when you're looking for support. The phone support for website hosting services may vary from common to expert, therefore the issues that can be resolved through a call differ depending on the particular service provider. Usually, these issues are more basic and feature billing or first level technical issues because more difficult tasks generally need a support ticket where both you and the system administrators can track what's going on with a specific situation. Nonetheless, having the option to call your provider can save you considerable time and efforts for the numerous small issues that may eventually appear when you manage your web hosting account.

Phone Support in Shared Hosting

Our shared hosting packages include telephone support fourteen hours per day even on official holidays, therefore if you do not have an account yet, you can give us a call and learn more about our solutions or if we will meet the system requirements for your sites. For your convenience, we have local phone lines in the United States, Great Britain and Australia, so you are able to contact the phone number which is closer to you. If you are a current customer, we can assist you in a timely manner with any kind of general and billing matters as well as with multiple tech issues to save you time and efforts - we are aware of the fact that in some cases it is more convenient to talk to a live person and get things done promptly. Certainly, some issues cannot be resolved over the phone, so if this is the case you have the option to employ our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hours per day as part of the support services for each semi-dedicated server plan that we offer. Due to the fact that some issues are more difficult and time-consuming, you'll need to open a ticket in case you come across such a problem, still for any general, billing or small-scale tech issues you can always give us a call and we'll assist you instantly to save you the time you will have to spend on creating a ticket. Even if you do not have an account yet, you can find out whether you can host your sites on our high-tech cloud platform or you are able to get any other general information about our semi-dedicated services. We have local phone numbers in the U.S.A., the UK and Australia plus a worldwide number, so you're able to call the one which is nearer to your region.