When your website hosting supplier supplies live chat support, you can talk with a representative live and learn useful info or get an issue resolved in a timely manner. The advantage of using chat as an alternative to calling to consult with a live person is that you'll need just a computer with web access, so that you will not pay any rates if you're in a different country or state. Furthermore, it'll be much simpler to copy and paste details such as domains, usernames or error messages i.e. details that are sometimes difficult to provide to the other party on the phone. The real-time chat is also a quicker way to contact the hosting company's support team as compared to using a ticketing system. What's more, if some problem needs some more time to be resolved, you'll be able to do something different while you wait for guidance on the live chat, so that you will not waste time - something that's not possible if you are on the phone.

Live Chat Support in Shared Hosting

As we acknowledge the fact that a lot of situations are easily resolved if you chat with a live person, we provide a live chat service for all of our potential and active clients. Our chat is available every single day and our support agents can assist you with a wide range of questions and troubles. In case you are not our customer yet, you are able to find out more about our shared hosting plans and the website hosting platform in general in order to be certain that your web sites will operate efficiently on our servers. If you already have an account and you have some questions or you have any problems with any of our services, you'll be able to get in touch with us through the live chat and we can provide you with the necessary details or assist you to troubleshoot the problem. You'll need to open a support ticket for certain issues which need longer time or the expertise of a sysadmin, still for a number of standard problems you'll get help on the spot.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is designed for all of our future and current customers. In case you are looking for a new website hosting account, you'll be able to chat in real time to one of our representatives and obtain more information about our semi-dedicated servers so as to select the right plan for your websites. In the event that you already own an account with us, we'll be able to support you in a very timely manner with billing, general and first-level technicalissues. Although in some instances you will need to open a ticket because there are things that can't be resolved on the live chat, we will help you with various basic tasks, for instance installing an email account in an e-mail client or forwarding one domain name to another. Thus, you'll get quick support and you will save a lot of time.