Extensive Online Documentation in Shared Hosting
If you have purchased your first shared hosting plan through our company or have migrated your website over to us, you will grow used to our platform and our in-house created Hepsia Control Panel in no time as we have prepared an exhaustive web-based knowledge base where you can find all the info that you could ever need – both general info in regards to the service as a whole and more concrete info about the separate features that you can make use of and the obstacles that you may come across. The articles are available in two locations. The whole article archive can be accessed via the Control Panel’s Help section. You can read relevant articles about the different features in every Control Panel section as well. You can find out how to accomplish more or less everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles include thorough guides, so you will never become puzzled on account of an unclear text. Naturally, if you confront a more specific problem and you are unable to find anything about it in our knowledge base, you can touch base with our customer service team members 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers include a rich online article archive where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve created it based on the feedback that we’ve received from our clients through the years and, as a result, our articles cover specific problems that you may confront and suggest the fastest means of repairing them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your personal computer although you have the correct outgoing mail server settings. The articles are available in each and every Control Panel section and you can consult them whenever you like. They can help you heighten your knowledge not only about our platform, but also about the web hosting field in general, as they include detailed guides and general info such as what file permissions or cron jobs are.